All services provided by olivenoel-muehle.de to the customer or visitor are based exclusively on the following General Terms and Conditions. Deviating regulations are valid only if they have been individually agreed upon between the Olivenoel-muehle.com and the customer.
2. Conclusion of Contract
2.1 The offers of the Online Shop constitute a non-binding invitation to the customer to order goods in the Online Shop.
2.2 By ordering the desired goods on the internet, the customer makes a binding offer to conclude a contract of sale.
2.3 The Macchia Verde Bio olive oil factory will confirm receipt of the order without delay, and at the latest upon receipt of the order. The confirmation of the order does not constitute legal acceptance on our part. Acceptance of the offer by us only takes place when we deliver the goods to you for shipment. You will receive a written confirmation of the dispatch by e-mail. However, the customer shall be bound by his offer for a maximum period of 14 days, unless other arrangements have been made (back order, delivery in the event of re-availability).
2.4 The object of the contract is the goods ordered by the customer. The description of the offer shall apply with respect to quality, otherwise § 434 paragraph 1 sentence 3 BGB shall apply.
3. Agreement on the costs of returning the goods, right of withdrawal, exclusion of the right of withdrawal
Agreement on how to bear the costs: If you exercise your right of withdrawal, you shall bear the regular cost of returning the goods if the delivered goods correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of EUR 40 or if, in case of a higher price of the goods, you have not yet made the consideration or a contractually agreed partial payment at the time of withdrawal. Otherwise, the return delivery shall be free of charge for you.
Right of withdrawal:
The regulations which can be viewed here shall apply.
Exclusion of the right of withdrawal:
If the goods were manufactured according to customer specifications or clearly tailored to your personal needs or are not suitable for return due to their nature. Also applicable to other cases of § 312d paragraph 4 BGB
4.1 All items will be delivered immediately if available from stock. Your order will be delivered to the countries within the European Union which you can select at checkout.
4.2 The delivery period within the European Union is usually 5-7 days, unless stated otherwise. More detailed information with the tracking number will be provided to you when tracking the shipment or on the information pages of the respective logistics service provider.
4.3 Should an article not be available at short notice, we will inform you by e-mail about the expected delivery time or offer you an alternative article.
5. Packaging and shipping costs
The packaging and shipping conditions apply and can be viewed here.
6. Payment, reservation of ownership
6.1 All prices stated are gross prices in euros and include the legal value added tax of the Republic of Italy at the rate of 4% or 21%. The prices in force on the day of the order shall apply.
6.2 The payment methods offered in the checkout will apply. The pre-authorisation takes place when the order is completed and is authorised when the invoice is issued. This happens at the same time as the release for shipment. You will receive a separate message about this. In addition, the payment terms of the service providers PayPal Inc. and Stripe Inc. apply.
6.3 The delivered goods shall remain our property until full payment has been made (retention of title according to §§158, 449 BGB). The customer must inform us immediately of any enforcement by third parties of the goods subject to retention of title by handing over the documents necessary for intervention; this also applies to other forms of impairment. Irrespective of this, the customer must inform the third parties in advance of the existing rights to the goods.
If the supplementary performance has been carried out by means of a replacement delivery, the customer is obliged to return the first delivered goods to us at our expense within 30 days. The return of the defective goods shall take place in accordance with the statutory provisions. We reserve the right to demand compensation for damages under the conditions regulated by law. Supplementary agreements are only valid in written form.
8. Liability for defects
8.1 Olivenoele.com shall be liable in cases of intent or gross negligence in accordance with statutory provisions. Liability for guarantees is independent of fault. In cases of slight negligence, the online shop shall only be liable for injury to life, body or health or for the violation of essential contractual obligations in accordance with the provisions of the Product Liability Act. However, the claim for compensation for the slightly negligent breach of essential contractual obligations is limited to foreseeable damage typical of the contract, insofar as there is no liability for damage to life, body or health. The online shop shall be liable to the same extent for the fault of vicarious agents and representatives.
8.2 The provision of the above paragraph (8.1) extends to damages in addition to performance, damages in lieu of performance and claims for reimbursement of futile expenditure, irrespective of the legal basis, including liability for defects, delay or impossibility. Translated with www.DeepL.com/Translator (free version)
9. Data protection
The content and works created on these pages by Macchia Verde Bio are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are permitted only for private, non-commercial use. Insofar as the content of this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we request that you notify us accordingly. Should we become aware of any infringements, we will remove such content immediately.
11. content and links on our pages
11.1 The content of our pages was created with the greatest care. However, we cannot accept any liability for the correctness, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages in accordance with general law according to § 7 (1) of the German Telemedia Act (TMG). However, according to §§ 8 to 10 TMG we as a service provider are not obliged to monitor transmitted or stored third party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. Liability in this regard is, however, only possible from the point in time at which a concrete violation of the law has become known. If we become aware of any such breaches, we will remove the relevant content immediately.
11.2 Our website contains links to external websites of third parties on whose content we have no influence.
We can therefore not accept any liability for this external content. The respective provider or operator of the pages is responsible for the content of the linked pages.
The linked pages were checked for possible legal violations at the time of linking. Illegal contents could not be identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete indications of a breach of law. Should we become aware of violations of law, we will immediately remove such links. Translated with www.DeepL.com/Translator (free version)
12. final provisions
The validity of the UN Convention on Contracts for the International Sale of Goods is excluded; German law shall apply. With an order, the general terms and conditions of the online shop are accepted.
If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office: the District Court of Bari (BA).
§ [NR] Code of Conduct
In relation to its online shop [https://macchiaverde-bio.shop/en/], the Vendor has subjected itself to the quality criteria of OnTrustNet “OnTrustNet Verified Online Shop”, which can be viewed at the following link https://ontrust.net/shop-guetesiegel-anforderungen.